- About Us
- Local Savings
- Green Editions
- Legal Notices
- Weekly Ads
Be on scam alert for Washington State Employees Credit Union calls, text messages
Washington State Employees Credit Union (WSECU) members and nonmembers continue to be the target of a text message and phone call scam.
Members and non-members have reported receiving texts that appeared to come from WSECU stating their card had been deactivated or suspended. If you received this text, do not respond.
Multiple text messages went out with different response phone numbers. As credit union officials learn of each number, they are working with their partners to shut the fraudulent phone numbers down.
If you received this text and responded to it, call the credit union's Contact Center at 800-562-0999 for assistance; Monday - Friday 7 a.m. to 7 p.m. and Saturday 9 a.m. to 2 p.m. After hours, call 866-861-5416 immediately to speak to a representative and have your card blocked.
Texts of this nature are referred to as “smishing” and are an attempt to obtain your card information to commit fraud. If you are wondering how they matched your phone number to your WSECU account the good news is they didn't. They use a "shotgun" approach when sending texts and hope for a match. This is why both members and non-members receive the texts.
As soon as credit union officials learned of these attempts they also use social media to get the word out on the WSECU Facebook and Twitter accounts.