For Leo Bulaong, customer service isn’t just a job, it’s calling.
As the manager of the Kent Xfinity Store, Leo has spent the last three years ensuring customers receive world-class products and experiences that simplify their lives. His passion for service is rooted in his own journey, one that spans thousands of miles and multiple communities.
Born in the Philippines, Leo moved to Anchorage, Alaska, as a child, where he learned the values of hard work and perseverance.
Years later, he made Washington his home, attending Green River College, where he deepened his commitment to community engagement. Today, he’s not only a respected leader at Xfinity, but also a proud Kent resident with deep family ties to the city.
At Xfinity’s Kent store, manager Leo Bulaong believes in the power of technology and innovation to transform lives.
Leo believes in the power of technology and innovation to transform lives. Guided by Xfinity’s Customer Commitment, he strives to respect customers’ time, simplify their experiences and ensure that their needs are met with care and efficiency.
Whether troubleshooting an issue, helping someone discover new entertainment options or introducing the latest innovations, Leo takes pride in making every interaction meaningful.
But his passion extends beyond his work – Leo truly loves Kent. He’s a familiar face at local gyms, where he unwinds after a busy day, and he cherishes time spent dining with his family and friends.
His favorite restaurants – Asadero Prime, Boiling Crawfish and Fire Taco Truck – are places where he enjoys great food and good company, supporting small businesses that add vibrancy to the town.
For Leo, community and service go hand in hand. Every day, he brings dedication, warmth and expertise to the customers who walk through the doors of the Kent Xfinity Store. His mission is clear: to relentlessly pursue the best customer experience, driven by innovation, continuous improvement and a deep commitment to listening and responding to the needs of the people he serves.
Through his leadership, Leo has helped shape a store that isn’t just about products – it’s about people. And in the heart of Kent, he continues to build connections, one customer at a time.
Stop by the Xfinity Store at 26125 104th St. SE, Kent, WA 98030, and meet Leo, and the rest of the store’s dedicated and friendly staff.
