Meet Mario, the concierge who solves problems with a smile

At this Kent senior living community, everyone is a solution provider!

Mario Taylor is the master conductor of concierge duties at Cadence at Kent-Meridian, the new senior living community in Kent.

Mario Taylor is the master conductor of concierge duties at Cadence at Kent-Meridian, the new senior living community in Kent.

Being a concierge at Cadence at Kent-Meridian requires a special combination of skills, and Mario Taylor was born for the role.

“You have to be organized and detail oriented, and you also have to perform,” he says.

The concierge desk is the central hub of activity at the senior living community. Mario receives all deliveries for residents and staff, plus daily mail. He coordinates appointments for residents, whether they’re receiving a service in their home or heading out to an appointment in Kent. He also loves building relationships with residents when they come up to chat.

“I’m right at the front so I’m often the first person people see. That means I have to be fun, as well as organized,” he says. “I always have doggie treats, and I’m putting together a portfolio with photos of all our residents’ pets.”

Cadence at Kent-Meridian has a motto, Everyone is a Solution Provider, which means that every employee from housekeeping to management is willing to help and ready to take action. As the master conductor of concierge duties, Mario certainly takes that to heart. No matter the issue, he’s determined to follow up and follow through.

Since residents began moving in at the beginning of June, that often means helping ensure the cable is connected and TVs are working properly.

“They say they’ve been calling the cable company and can’t get through, so I say ‘let me handle it.’ Then I’m able to call back and say, ‘They’re coming at this time on this day to get it fixed.’ When they start giving up, I don’t give up.”

Before working at Cadence at Kent-Meridian, Mario was a Hospital Unit Coordinator for 17 years, so he’s clearly good in a crisis, and great at keeping records organized and up to date. At Cadence, he keeps employee and resident records up-to-date, as well as an emergency binder.

“It means I’m able to grab forms and info quickly, and boom, they’re able to get moving.”

Mario is known around the community for his problem-solving abilities, and also his friendly attitude and also his dapper outfits.

“I do dress to impress,” he says. “I waited two years for this building to be here, from the time it was first announced. Now that I’ve finally started, I’m just loving it!”

Open House Aug. 25, 11 a.m. – 1 p.m.

Take a mid-day break in the Cadence Dug Out on Aug. 25, with special guest Mayor Ralph! Enjoy gourmet stadium eats, assorted beverages, swag and explore the amazing amenities at Cadence at Kent-Meridian.

For more information on amenities and available homes, visit, or call 253-549-9300 to schedule a tour. Follow Cadence at Kent-Meridian on Facebook and Instagram for the latest news.


The news and editorial staff of Sound Publishing, Inc. had no role in the preparation of this post. The views and opinions expressed in this sponsored post are those of the advertiser and do not reflect those of Sound Publishing, Inc.

Sound Publishing, Inc. does not accept liability for any loss or damages caused by the use of any products, nor do we endorse any products posted in our Marketplace.

More in Local Marketplace

Valley Cities team members from the Federal Way Clinic. From left to right - Lauren Vesey (Case Manager), Bridgette Parsons (SUD Clinician), Leslie Wilson (Front Desk), Robert Hoffman (Clinic Manager).
Find a new path at Valley Cities

Eying a career change? Find purpose, support and community at this local healthcare organization

Robert Iddins and some of his fellow Marines during deployment. - Photos courtesy of Robert Iddins and Iddins Law Group in Kent.
Veteran’s Day is a year-round event at veteran-owned law firm in Kent

While Veteran’s Day may officially take place on Nov. 11, it’s recognized… Continue reading

“This is the largest investment they’re ever going to make in their lives, and I take that very seriously,” says Dan Nelson, from Southwest Finding.
Local mortgage lender helps American dream come true for first-time home buyers

Relationships, passion and purpose drive lender to help Seattle-area families buy their first home

Bill Albright has been serving local homebuyers and sellers for 30 years. Photo courtesy of Bill Albright.
A successful home purchase or sale starts with a personalized approach

Customized, people-first plans are key for home buyers and sellers

Shelia Cowart at Longevita Pilates and Yoga Studio with her dog. Photo Courtesy of Shelia Cowart.
Come in for Pilates, Yoga and fitness walk out with a brand new lease on life

Owner of Pilates and Yoga Studio teaches the importance of self-care in a judgment-free zone

Iddins Law Group helps Seniors determine if they qualify for Medicaid. Photo Courtesy of Charles Cotugno.
Invest in your health future and make a plan for Medicaid Benefits

Consult an attorney to understand Medicaid laws and how they affect you

Back to School: Envisioning Education in the 10G Era

As students gear up to head back to school, the horizon of… Continue reading

Presented by Delta Dental of Washington, the Tooth Fairy will visit the Tukwila Library Aug. 16 from 4:30 to 5 p.m, ahead of the summer meals at the market. Photo courtesy Delta Dental of Washington
Free, nutritious summer meals are on the menu for Tukwila kids, teens

Tooth Fairy makes a special visit at the Tukwila Library Aug. 16!

Kent attorney Christian Pearson from Iddins Law Group says powers of attorney can be a great benefit, even in your 20s and 30s. Charles Cotugno photo
Estate planning in your 20s: Who do you trust?

Granting a friend or family member powers of attorney gives you protection, peace of mind

Cameron Pearson is an attorney at Iddins Law Group in Kent. To request a complimentary phone consultation about a wrongful death case or other concern, call 253-854-1244.
‘Sense of service’ motivates Kent wrongful death lawyer to help grieving families

Statute of limitations means it’s important to act quickly. Start with a complimentary consultation.

Many factors influence a woman’s cardiovascular health during pregnancy, but a key concern is high blood pressure, which can lead to a condition called preeclampsia.
Why blood pressure should be top-of-mind for expectant moms

High blood pressure during pregnancy can put mom-to-be and baby at risk