With the average American spending around $80 on Halloween costumes and accessories, shady retailers may be doing more tricking than treating, warns Better Business Bureau.
According to the National Retail Federation, Halloween spending is expected to reach $6.9 billion in 2015. And while consumers may be looking to cash in on screaming deals, Better Business Bureau serving Alaska, Oregon and Western Washington warns of time-sensitive purchases and low quality products.
Don’t be haunted by worthless products and spooky service:
• Shop Around: While many pop-up retailers offer wider selections of costumes and products, shopping online or at thrift stores can provide substantial savings; never settle without comparing prices first.
• Check Return Policies: Some retailers will only offer in-store credit for exchanges or refuse refunds on seasonal merchandise, such as Halloween costumes. Pay close attention to time limits on returns and other restrictions.
• Plan Ahead: Ordering costumes online is a great option for busy shoppers, but may require additional time for shipping. Review the Federal Trade Commission’s Mail or Telephone Order Merchandise Rule for additional information on consumer rights and allow plenty of time for merchandise shipping and return shipping if necessary—remember that costumes do not always fit as described.
• Inspect Costumes: Before making purchases, make an attempt to try on costumes and accessories. When shopping online, contact businesses immediately if merchandise is damaged or arrives significantly different than described.
• Pay by Credit Card: Cash purchases are nearly impossible to refund, but credit transactions can be easily canceled if products are misrepresented or never received. Pay with credit whenever possible.
Better Business Bureau also warns of illegal decorative lenses available over-the-counter. Decorative contact lenses—also known as fashion lenses— are often times sold in beauty stores, Halloween shops, flea markets, convenience stores and on the Internet. However, decorative lenses are not for cosmetic use and could cause serious eyesight damage.
For BBB Business reviews, shopping advice and other Halloween consumer news, join BBB’s “fang” club at bbb.org.
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