As an Internet Essential Ambassador, Comcast Retail Market Manager Oliver Hoang provides members of his community with customer service to get them connected to the Internet.

As an Internet Essential Ambassador, Comcast Retail Market Manager Oliver Hoang provides members of his community with customer service to get them connected to the Internet.

Tukwilla Native and Comcast Retail Marketing Manager, Oliver Hoang, named Internet Essentials Ambassador of the Year

Comcast has recognized Retail Market Manager, Oliver Hoang, as one of our 2021 Internet Essential Ambassadors of the Year.

11 years ago, we launched Internet Essentials to help bridge the digital divide and advance digital equity for everyone. Today, we’ve connected more than 10 million students, parents, veterans and seniors, and committed $1 billion to advance digital equity over the next 10 years as part of Project UP, our comprehensive initiative to help build a future of Unlimited Possibilities.

This incredible milestone is in large part thanks to the work of our 3,000-plus Internet Essentials Ambassadors, who like Oliver, are Comcast employees who volunteer their time to share information about Internet Essentials with families who need help connecting at home. To celebrate their hard work, each year we acknowledge select Ambassadors for their commitment and dedication to connecting their communities.

As an Ambassador, Oliver provides members of his community with customer service to get them connected to the Internet. His passion for working at Comcast and supporting his employees, coworkers, and community is abundantly clear in his day-to-day work and his involvement with Internet Essentials.

Hoang was born in France and raised in Tukwilla. He speaks three languages (English, French, and Vietnamese), and in his spare time loves playing video games, camping, snowboarding, and spending time with family.

“Learning a few different languages really helps me connect with people who have come to our Internet Essentials events to sign up that may not be able to do it in English and I have been able to translate for them,” said Oliver.

Oliver’s ability to adjust and excel as an ambassador during the pandemic was one of the reasons he was selected for the honor. Working as an ambassador at Internet Essentials events also allowed him to gain a full understanding of the value of the program for the customers it serves and the benefit of offering events in the community which brought the ability to sign up to customers in-person.

“The families which came to these events may never have had the ability to sign up for Internet Essentials otherwise. Whatever their situation was, they may not have been able to get a full Internet account and really being there to support them and giving them a chance to connect, especially this day and age, through a pandemic, was incredibly rewarding,” said Oliver.

Being an ambassador also helped Hoang understand the escalated importance for everyone to be able to connect to the Internet during the pandemic.

“Internet connection is now required for work. It’s required for schools. It’s really showing how important the program is in connecting our people and the community across Washington, and the nation,” said Oliver.

Those honored as Internet Essentials Ambassadors of the Year were surprised by Comcast with $10,000 to donate to a non-profit organization of their choice. Recognizing the importance of digital equity, Oliver donated his $10,000 to Literacy Source, which provides free learner-centered basic education to low-income adults in the Seattle area with a focus on immigrant and refugee families.

Internet Essentials offers free digital literacy training in print, online, and in-person, the option to purchase a heavily subsidized computer, and low-cost, high-speed Internet service. To learn more about Internet Essentials visit www.InternetEssentials.com.

The news and editorial staff of Sound Publishing, Inc. had no role in the preparation of this post. The views and opinions expressed in this sponsored post are those of the advertiser and do not reflect those of Sound Publishing, Inc.

Sound Publishing, Inc. does not accept liability for any loss or damages caused by the use of any products, nor do we endorse any products posted in our Marketplace.

More in Local Marketplace

From left to right - Brittany Stockton, Christian Pearson, Robert Iddins, Cameron Pearson.
New year, new location for local personal injury law group

Expanding law group opens new office exclusively focused on personal injury + wrongful death

Village Green Senior Living is committed to providing a rich and inclusive environment where residents can connect and build relationships. Photo courtesy Village Green Senior Living
Holiday Joy: Keeping your loved ones connected through socialization

The holidays are here again and present us with the perfect opportunity… Continue reading

Robert Iddins and some of his fellow Marines during deployment. - Photos courtesy of Robert Iddins and Iddins Law Group in Kent.
Veteran’s Day is a year-round event at veteran-owned law firm in Kent

While Veteran’s Day may officially take place on Nov. 11, it’s recognized… Continue reading

Valley Cities team members from the Federal Way Clinic. From left to right - Lauren Vesey (Case Manager), Bridgette Parsons (SUD Clinician), Leslie Wilson (Front Desk), Robert Hoffman (Clinic Manager).
Find a new path at Valley Cities

Eying a career change? Find purpose, support and community at this local healthcare organization

Vanpool participants in Renton enjoy the social benefits of Vanpool.
Enjoy a headache-free Kent commute with Vanpool

Join or start a King County Metro Vanpool and make new friends while saving money

Iddins Law Group can help you plan for your car insurance and car accident needs. Photo courtesy of Charles Cotugno.
Don’t let a car crash haunt you for years to come

Ghoulies and ghosties aren’t the only ones scaring up your neighborhood this… Continue reading

“This is the largest investment they’re ever going to make in their lives, and I take that very seriously,” says Dan Nelson, from Southwest Finding.
Local mortgage lender helps American dream come true for first-time home buyers

Relationships, passion and purpose drive lender to help Seattle-area families buy their first home

Bill Albright has been serving local homebuyers and sellers for 30 years. Photo courtesy of Bill Albright.
A successful home purchase or sale starts with a personalized approach

Customized, people-first plans are key for home buyers and sellers

Shelia Cowart at Longevita Pilates and Yoga Studio with her dog. Photo Courtesy of Shelia Cowart.
Come in for Pilates, Yoga and fitness walk out with a brand new lease on life

Owner of Pilates and Yoga Studio teaches the importance of self-care in a judgment-free zone

Iddins Law Group helps Seniors determine if they qualify for Medicaid. Photo Courtesy of Charles Cotugno.
Invest in your health future and make a plan for Medicaid Benefits

Consult an attorney to understand Medicaid laws and how they affect you

Snoqualmie Casino invites job seekers to meet with leaders from various departments within the casino business operation this Saturday during a hiring fair at the Greater Maple Valley Community Center.
Snoqualmie Casino hosts hiring fair at Greater Maple Valley Community Center this Saturday

Great benefits, fun work environment and growth opportunities make Snoqualmie Casino a sure bet

m
Back to School: Envisioning Education in the 10G Era

As students gear up to head back to school, the horizon of… Continue reading